DROPTO DRIVE SUPPORT
How can we help?
Updated: 17 September 2026
Contact support
Call +38 (096) 465-92-01. To help us investigate quickly, have your account email, Drop link, and—where relevant—WayForPay order number ready.
Google Drive connection
If DropToDrive says that Drive is disconnected, sign in to your dashboard and choose Connect Google Drive again. You can select a different destination folder when creating a new Drop.
An upload stopped
Keep the upload page open while files are transferring. If a connection is interrupted, use Try to continue. If the tab was refreshed, choose the same files or folder again—completed files are recognised and are not sent twice.
Payment or Drop duration
A paid period is activated after WayForPay confirms the transaction. If a payment is shown as complete in WayForPay but your Drop has not updated after a few minutes, contact support with the order number.
Privacy and service terms
Read our Privacy Policy and Terms of Service for data processing, payment, refunds, and acceptable use.